Warranty & Repair
Warranty & Repair Policy
At Ultrabrandstore.com, we stand behind the quality of our products.
Warranty Coverage
All products come with a 1-year warranty
Warranty covers manufacturing defects only
Warranty starts from the date of delivery
What Is Covered
Movement issues
Internal mechanical faults
Manufacturing defects
What Is Not Covered
Physical damage (drops, scratches, water damage)
Normal wear and tear
Damage caused by misuse or mishandling
Unauthorized repairs or modifications
Repair Process
Contact us on WhatsApp with:
Order details
Clear video/photos of the issue
Our team will review the issue
If approved, repair instructions will be shared
Shipping costs for repairs may apply depending on the case.